HK Hospital Authority completes epic ERP rollout

04.10.2011

Lansley admitted that being able to roll out everything and have all systems live with no major outage or service disruption was an immensely satisfying and proud moment for all staff involved.

Simply being able to pay the 59,000 staff correctly on the first pay-run under the new system was a major success. Given the size and nature of HA's complex pay structure, this is considered by both the HA and Oracle as the landmark achievement of the project. It has also given the HA an opportunity to redesign and standardize key elements such as the chart of accounts, item catalogues, internal controls and delegation limits. It provides a single source of truth for operational data such as vendor, stock items, inventory, fixed assets, payments, staff, and budgets. Budgets are now managed and aligned at corporate and cluster levels with on-line fund checking for all non-payroll related expenditures as part of the standard process.

Procurement has benefited from the delegation framework that provides automated workflow for procurement approvals with pre-assigned authorities while electronic purchase orders and invoices for payment improve processing efficiency and accuracy.