There's no such thing as a 'business cell phone'

10.10.2009

Phones like the iPhone are strengthening the phenomenon. The user-friendly interface and amazing App Store create enormously powerful emotional bonds between human and gadget. They also radically accelerate the speed with which cell phones themselves evolve new capabilities.

As a result of this new reality, IT departments would be well advised to abandoned antiquated notions about what a cell phone is, who owns it, who chooses it and how it will be used by employees while they're sitting at their desks.

IT departments should immediately get on board with the new reality about cell phones. Specifically:

* Nearly every employee carries a personal cell phone, which is increasingly likely to support Wi-Fi Internet connectivity, applications and end-user data storage.

* There is no sure way to predict what the capabilities of phones 6 months from now will acquire.