But wait, everybody knows the iPhone is a consumer device, and not ready for business. It's insecure! It has no keyboard! It has no back-end support! How can this be?
The JD Power results should force us to recognize a new reality: There's no such thing as a business phone anymore.
In every office, factory or other workplace, every piece of equipment exists somewhere on a scale, with a device that "benefits only company" at one extreme and "benefits only employee" at the other.