Letter from a CEO: Steve Jobs responds to your email

28.05.2010

I find your recent e-mail response to a young blogger to be totally inappropriate for someone in your position. You just shouldn't treat people disrespectfully. No matter how much you might disagree with them....

It has become clear to me, Steve, that you and Bill Gates are cut from the same cloth! ... Granted you are far more polished and can get your loyal customers to pay whatever you want so they can own your product. ...

At least be honest about what you are selling and don't pretend that there are not reasonable alternatives to your products. Enable your customers to do more, not just inside your ecosystem but outside of it as well. That's how you keep loyal customers -- not by berating the competition.

The response? [Crickets] I guess that Bill Gates comparison must have stung. Even if they are cut from the same cloth, Steve wears it much more stylishly.

Now comes a somewhat less thoughtful question for Jobs from reader G. P.: