As we've learned over the last few months, Steve will from Apple customers and developers. Sometimes he'll even engage in , quoting Bob Dylan and questioning the blogger's purpose in life. I thought there was a reasonable chance he might write back, and he did -- once.

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Here are excerpts from the emails I forwarded, along with Steve's lone response. I'll start with the best one, a thoughtful letter from Cringester M. W. It was long, so this is just a portion:

I am a dyed-in-the-wool Windows user who has worked in IT for thirty years. My family and I have owned a number of iPods and we use the iTunes service regularly. This is in no small part due to how well the iPod is integrated into the iTunes store.

All that said ...