HP looks to expand call centers in Asia Pacific region

19.10.2006

'Definitely, the Philippines is starting to pop up as a potential call center location because of the growth of the outsourcing industry,' Koch said in a briefing with journalists.

HP launched new products geared towards the SMB market, which now accounts for almost half of the company's total commercial business in terms of volume and growing faster than the enterprise market.

HP also revamped its SMB portal and introduced HP Total Care customer care service for this segment.