"However, a holistic approach to data security needs to take into account the human factor. Many data security compromises are accidental. Organisations need to define, implement and enforce stronger business procedures around taking data outside the organisation. If you simply don't enable data to be saved on CDs and sent in the mail, you take away the risk of losing it in the mail."

Unisys predicts that, in 2009, consumers will continue to demand that organisations provide secure systems necessitating a holistic approach to secure all touch points -- addressing technology, people and business processes. But consumer acceptance and take-up of these processes will be driven by improving the end-user experience.