Speaking at the TM Forum Spotlight in Sydney, Telstra’s executive director for architecture in online and media, Michael Lawrey, said the industry must work together.

“If we don’t get the right standards around Cloud, it will be a nightmare for our customer base,” Lawrey said.

“At the end of the day we have to be sure that we contribute to the industry to make sure that our Clouds talk to each other...we don’t want to repeat what we had with SMS [when telecommunications providers had issues sending and receiving text messages from other telcos].”

Lawrey said end users will suffer if telco compliance isn’t implemented across the board.

“If we’re not all compliant to the same framework, it will be a disaster for the customer at the end of the day”