IT professionals are probably already using to provide real-time remote support to clients. The company has plans to port it to Android, but can't give an exact timeline.

The lack of outstanding business apps on Android may be rectified in 2012 as Android tablets gain market share, and companies like Citrix are trying to catch up by getting their apps recoded for Android. But right now, the iPad offers the best productivity apps.

While Android devices may grab more market share away from the iPad on the strength of lower prices, the iPad remains both the trendier and more efficient choice for smaller businesses, particularly if you interact regularly with customers. In the end, the deciding factor is that anyone can pick up an iPad and use it right away. Until Android tablets can offer the same usability and quality of productivity apps, businesses will keep using iPads.

Angela West dreams of opening a Fallout-themed pub featuring wait staff with Pip-Boys. She's written for big insurance companies, small wildlife control businesses, gourmet food chains, and more. Follow her on Twitter at .