Perfect storm

Three users separately call support pilot fish, and each of them has the same complaint: Someone else is overwriting their appointments and address books in Microsoft Exchange. "Not possible," fish says, knowing that Exchange is designed to prevent that kind of information leakage unless users explicitly share their information. Which is almost right. "Turns out it is possible if all three are using Palm handhelds," sighs fish. "And if they're all syncing their addresses and appointments with Exchange using the infrared capability. And they all sit in adjacent cubicles. And they all sync by holding their Palms upright, pointed at the white ceiling."

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