While it's been a slow process to become department head, it's been a satisfying one. The company has continually expanded over the years, and I always need something new to keep me interested.

CWHK: You now sit on the Turner board. Is there anything you do to get the business guys interested in IT?

ST: It's a slow journey. While we may spend time talking about social networking and all that, at the end of the day creating a viable business is what counts. But one of the initiatives we recently started is called "Business Liaison." If a department is interested, we'll insert one of our senior staff into their regular operational meetings. The purpose is to understand their everyday problems, and from those conversations, we learn where we can help.