ST: I have to thank my father for helping me learn English. He used to work at an Indian company, and recognized the global importance of English. So when I was young, while all the kids were watching Sunday morning cartoons, I would be with my dad reviewing and practicing English. I think my English ability has helped me greatly in this job. Language helps you build relationships--if you can't communicate fluently, there's always going to be some sort of barrier. And I tell my staff this--in our environment, English is very important.

CWHK: So when you came back to Hong Kong after your BA in Canada, what did you do?