As an example, we created a self-service user role that was restricted to Start and Stop privileges only on our Hyper-V hosts.Then we added some users to this role. Those users could not interact with the ESX servers at all, were only able to start or stop Hyper-V VMs and could not create new VMs.

As for the delegated admin role, it is quite similar to the full administrator role except that we could specify a certain Library or Host group for them to administer.

SC VMM Incident Management

We had trouble configuring PRO tips. Integrating it with MOM and SC VMM was unreasonably difficult. We were able to get PRO tips working on a per-host basis and were eventually able to get VMs to report errors on a per VM basis, but only for Windows VMs, not for Linux ones.

The alarms take quite a while to show up also in the management interface. According to a Microsoft tech person, PRO tips works by gathering data over a period of time. Therefore the updating process could take six hours to a couple days. A real-time monitoring system for alarm conditions, this is not.