"They've damaged their brand, but sanity prevailed at the end," Latif said. "We didn't waver at all from our engagement with HP, but we were concerned and seeing as things have panned out in this way, we're very happy about it.

"I think they need to do a fair bit of work in assuring the market PSG is a business they're committed to and it's a long term approach."

HP is a significant part of Somerville Group's business and its director, Craig Somerville, also agreed it was a smart move the vendor made.

"We said to our customers that it would be business as usual and that PSG would continue to be PSG in whatever format, and luckily it will be in the HP format," Somerville said.

"At the time, I thought they were just testing the water to see how the industry will react."