Optus offers two year iPhone warranty, others to follow

08.01.2011

The telco will also review its trade practices compliance program as part of the undertaking.

Outgoing ACCC chairman, Graeme Samuel, told that Telstra and VHA would breach the new consumer legislation if they failed to provide full warranties for Apple’s iPhone, regardless of previous contracts with the industry watchdog.

“It’s not a question of having to seek it from them because in my view the law says that now quite clearly,” he said. “Whether there’s an undertaking there, the law applies in any event.”

A Telstra spokesperson said the telco would “comply with its legal obligations regarding handset warranties on iPhones, as with any other brands”.

VHA was contacted for comment but did not respond at time of writing.