Office Live Small Business is closed, but customers still grapple with migration

04.05.2012

It took her more than one week to transfer her company's domain from OLSB to Office 365. Many features and functions of her website didn't carry over to Office 365.

"I still maintain a 'basic' business info site on Office 365. A lot of the things we were able to do with OLSB's Design Wizard aren't supported on Office 365. I've seen posting instructions on workarounds, but it's very complex, and you'd need more than my meager skills to do so," Haygood said via email.

Haygood is still working on on Office 365, although she finds the design capabilities of the service "less than basic." Thus, she has opted to spin off the content aimed at fans of her company's work -- including web comics, graphic novels and animation -- in , which she finds is much more suitable for high-traffic, entertainment-oriented sites.

"This was all very stressful. I thought I would only have to have my site down for a week originally while I worked this all out. Try to imagine having to tell my fanbase that the site would be down for the better part of a month while we work things out," she said. "Understand, when you're trying to build a brand, you can't afford to have that much down time. People lose interest and look elsewhere for their entertainment."