So will Outlook.com succeed where Hotmail and Windows Live failed? It may be a bit too early to tell. That said, the new webmail service certainly takes into account the changes in our online lives. Ten years ago, web-based e-mail served its purpose because that was how we communicated online.

Shouldnt a modern webmail service take into account the fact that e-mail is only one of many ways Internet users communicate these days? Microsoft sure thinks so.

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