Skype is now reviewing its "processes for providing automatic updates for our users so that we can help keep everyone on the latest Skype software." Skype has also pledged to improve software quality with a review of testing processes.

It'd be easy to blame Microsoft and its history of building buggy software, but haven't we come to the point where some degree of glitch is expected from Windows? Skype should've made its users download a more secure version and allowed us to chat with our grandmothers.