Great balls of customer service

19.06.2009

No, I am sorry sir, but I didn't get your number, could you repeat it please?

OK, it's 805-555-1212.

Thank you for that information sir. Please hold for one or two minutes while I access your account.

[Bad music. Three minutes later.] Thank you for your patience. I have your account in front of me Mrs. Smith and ...

Excuse me, my name isn't Smith and do I sound like a woman to you?