Google's pipe dream is that, one day, instead of Windows, and that will be when . However, until then we need to access it through a Web browser, which can make life annoying.

The top two irritations for me are:

1. Accidentally closing browser tabs: Here's how it happens. I have several tabs open in my browser, one of which is a document I'm editing in Google Docs. Being a clumsy chap, I go to close a tab I no longer need and accidentally close the Google Docs tab. Argh! No data is lost because Google Docs automatically saves every few seconds, but it's irritating having to reopen Google Docs.

2. Uploading documents: Google forces all file uploads and downloads to happen through its organizer interface, usually after a lot of irritating clicking to find the correct options. Multiple file uploads are impossible.

Luckily, there are two superb applications, both free-of-charge and nag-free, that can address these issues.