Cellular customer disservice (can you say "argggh!?)

29.05.2009
Like everyone else in these tough times I am looking to save money. Sure, I'd like to get a new Mac Pro with two 2.93GHz quad-core processors, 32GB memory, 4TB disk storage, two NVIDIA GeForce GT 120 video cards and two 30-inch Cinema displays (can you say “sexy”?), but spending nearly $10,500 is not in my budget at present.

I'd also love to have an iPhone, but the service plans you have to take illustrate there is no competition (can you say "monopoly"?) and show highway robbery is not a lost art, so it is easy for me to see I don't actually need one.

In fact, considering that cell service is generally of poor quality everywhere, it really doesn't matter much which service provider you choose. As my contract with T-Mobile had recently expired I looked for the best deal I could find.

Again, if there was really any competition in the cell market, then I would find pricing plan variation from carrier to carrier, particularly in these tough times. But no such luck, which tells you that cellular service is not really a competitive market (can you say "ya think?!").

Anyway, I looked around for the best deal which turned out to be with . Accordingly, I placed my order for three phones via Sprint's Web site and requested that our home number, which was on a Vonage line that didn't get much use, be ported over to my wife's phone. Voila, the new plan and the loss of the Vonage line equaled a savings of more than $100 per month (that's a lot of moderately priced Cabernet).

Then the fun began. The phones arrived in the evening a couple of days after ordering so I immediately set about getting them working (can you say "this probably won't turn out well"?).