Why Good Leaders Make Bad Decisions

16.02.2009

So you don't need a standard decision process in place; you just need to be aware of bias and kick in the process if the decision lines up with the bias? Exactly. Instead of cluttering things up with elaborate decision processes, you can say, "You make the call. If you call 'Kill it,' end of process. If you call 'Stay with it,' we need more process because we recognize you might be biased."

The exciting thing about this is that we can put on the table a lot of things that are normally under the table: "I hear what you're saying, but do you think your thinking might be distorted because of such and such?" And also, we can make up the process to suit the decision challenge rather than have all this bureaucracy and process.

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