In an interview Friday, Jane Karp said she noticed the extra sheet of paper stapled to her prescription bag for the sleep aid medicine, Ambien, when she picked it up and it piqued her curiosity. "I opened it up and I was astonished," she said. The notes on her DUR form said "CrAzY!!'' and "She's really a psycho!! Do not say her name too loud, never mention her meds by name & try to talk to her when...."

"No words came out of my mouth," Karp said after she read the notes. "I was traumatized. I don't think anyone could imagine how I felt unless it happened to them, unless you've gone through some sort of depression in your life or have seen a family member have problems with depression. Walgreens will never know what I am going through at the moment."

Karp said she filed her lawsuit because she was upset that no one in the store challenged the writing of such notes in patient records. "Why hasn't any professionally trained pharmacist seen such remarks and not brought up the issue?" she said. "Someone with any ounce of sensitivity at all would have said, 'Why is that there?'"

The remarks typed into Cutler's DUR form were derogatory, while one comment on Noah's DUR said: "She seems shady."

The lawsuits charges that the medical records of the three plaintiffs are discussed in unprofessional manners and fail to respect their privacy. The suits seek to have the comments removed from the records, ask that Walgreens be barred from entering such remarks in its patient records and request damages of at least US$15,000 in each case.