Since power consumption for the virtual machine hardware is less, the hospital uses less power and actually received a rebate for that savings from the local power utility.

Help call volume is down, partly because users can self-help for common problems like forgotten passwords. VDI helps bring electronic medical records to the point of service, something that has won the hospital federal and state grants to help implement the system because it promotes "meaningful use" of EMR in accordance with the American Recovery and Reinvestment Act.

He recommends that anyone entering VDI make use of their vendors to evaluate and upgrade their networks first to be sure the infrastructure can handle the traffic quickly enough to give fast response times to . VDI vendors have been through it before so take advantage of their knowledge, he says.

Ricks started out testing in a small clinical area to learn workflows and how nurses actually used their machines to determine what desktop image and what roaming capabilities they would need. Knowing what each class of user needs is essential to a successful deployment, he says.

Then educate them about how VDI works and how it differs from the PC terminals they used before.