US gov't: Navy sank $1B into four failed ERP pilots

14.11.2005

The pilot projects were intended to help modernize the Navy's acquisition and financial management, supply chain and other operations. One system was retired after it served its educational purposes, while the others continue to have limited deployment, Hollande said. The pilot systems still in use will ultimately be retired in favor of the single SAP system, a project now under way that will incorporate the best-of-breed functions from the pilots.

Once it goes live, the converged application will operate in a single data center designed for easy upgrades and cost-effectiveness, said Hollande. The new system will support some 90,000 users globally and extend to nearly every facet of Naval operations. It will replace 280 legacy mainframe and minicomputer-based applications, some of which are 20 years old, Hollande said.

Still, the GAO said the overarching ERP system won't provide an "all-inclusive, end-to-end corporate solution for the Navy," noting that it faces several risks and doesn't include aviation and shipyard operations. The GAO also said the Navy must craft 44 separate software interfaces with other Navy and Defense Department systems and convert data for use in the new software.

As a result, the report calls on the Navy to create metrics to assess project performance and risks. There must also be independent oversight to verify and validate system performance and provide the Navy with unbiased reports. Semiannual reviews of the program should also be implemented, the GAO report said.

Overall, the Navy agreed with the recommendations and is already carrying out some of them, according to Hollande. He said the Navy completed its first validation with SAP AG in September. It's also in discussions with shipyard and aviation operations officials to ensure that they are eventually included in the system, he said.