Issues listed on the site will provide a summary of the problem, workarounds, ongoing updates and "an estimate of the time frame in which we'll release a fix for the issue," Salesforce.com said.

It wasn't immediately clear, however, whether Known Issues would serve in addition to or supersede Salesforce.com's .

Salesforce.com is also planning to undertake a "complete rearchitecture" of its email services due to customer requests, as well as past and expected future growth, according to the notes. The improvements will "boost the resiliency, scalability and efficiency of inbound email" and are scheduled to be phased in over a number of weeks after the Summer '12 launch, they added.

Mobility is another focus of Summer '12. A native client for Android tablets will be generally available, along with general availability of Chatter for devices running iOS version 2.1. Salesforce Touch for iPads remains in beta following its March release, the notes state.

Salesforce.com's developer community will gain a variety of enhancements to the underlying Force.com platform as well, including a new visual interface for building database schemas and a series of tweaks to Salesforce.com's Apex programming language.