have reported that the OFT is requiring that the retailers make the changes to their websites before Christmas, however a spokesman for OFT Computerworld UK confirmed that this is incorrect and they will in fact be given twelve months.

However, if changes aren't made within this timeframe, retailers could face legal action. Initially the OFT will try to negotiate a new timeframe for the retailer to comply, but if this is ignored, then it could go to civil court.

If a requirement to change issued by the civil court is disregarded by a retailer, only then would prison sentences or fines be considered.

To support compliance with the regulations the OFT has created a web-based guidance tool for businesses, the Distance Selling Hub, which includes tips to resolve the key issues identified in the sweep.

Top tips for retailers include being clear and open about cancellation rights and also providing a full refund, plus a refund of delivery charges when things go wrong.