Henry Baltazar, The 451 Group
-- Ask for a provision that says you can get your data put on a removable hard drive and sent to you at the end of the contract.
Ben Woo, IDC
-- Don't outsource primary storage. Use a hybrid strategy so primary storage is rapidly available from in-house infrastructure.
-- Ask the same questions about your cloud provider's data center as you would about your own: Backup routine? Generator?