This isn't to say that introverts aren't good persuaders. They're good persuaders when they're dealing with their own type. Because introverts tend to conduct their interactions in a much slower way than extroverts, who tend to speak louder and faster, they would find it difficult to persuade extroverts. The same goes for extroverts trying to persuade introverts. When you look at workplace disputes, they're typically personality clashes between introverts and extroverts.

Some people don't like the idea of having to persuade or influence others. It strikes them as unseemly or manipulative. What's the difference between persuasion and manipulation?

Persuasion is really about changing someone's perception. You're trying to alter their beliefs and behavior. Persuasion is really about moving someone from point A to point B.

Manipulation implies coercion. When we're talking about persuasion, there's more of a win-win: both parties are happy. Manipulation implies that only one party is satisfied.

So it's the approach that's different?