The long arm of the tweet

13.08.2012

Even though two-thirds of agencies surveyed believe that social media helps to solve crimes more quickly, not every officer is able to implement social media as much as they could.

37% of respondents said they were unable to access social media during work hours citing department regulations and technology obstacles to using social media. 17% said they simply didn't have enough time, and a full third of law enforcement personnel believed they don't have enough knowledge to use social media properly.

The knowledge gap is pretty wide, too. 80% of law enforcement described themselves as self-taught in social media skills for investigations either by navigating social media sites, or bringing their own knowledge of using social media tools.

That statistic is likely discouraging to someone such as Cynthia Navarro, owner of Finnegan's Way, a consulting firm that specializes in training police on how to use social media more effectively for investigative work.