It came as no surprise to them, therefore, that implementing an all-in-one, streamlined and interconnected solution would greatly lessen the stress they get from day-to-day operations and significantly benefit their organization.

"Around two years ago, we deployed an SAP Business One All-in-one solution to handle our business processes," explains Tinamisan. Their acquisition included programs for the purchasing, inventory, business partner, marketing, cashier operations and CRM functions of the business.

The solution not only empowered their firm through every step of the business process--from warehouse management, inventory, stock transfer to branch inventory, sales, and customer data management--but integrated and interconnected their branches as well.

"With the old system, our problems stemmed mostly from it being a stand-alone application," Tinamisan laments. "Our systems were not yet interconnected, so the application would generate reports as spreadsheet files and we would have to wait for the branches to forward them to the head office."