Street View-style voyeurism stretches skyward

30.04.2009

Street View has already blazed this trail, of course, but Gigapixel is taking it to new heights -- literally.

Whether it's statistically meaningful or not will be left to the experts, but the perception certainly wasn't what "IT Team Obama" would want to see: Satisfaction with the Web sites of federal government programs took a dip in the first quarter, according to the American Customer Satisfaction Index, a longtime performance survey conducted by the University of Michigan and ForeSee Results.

We're talking about a half-point drop to 73.6 on a 100-point scale and the report authors speculated it could be related to high public expectations and/or issues related to the presidential transition. Personally, I'd give them another quarter or two before trying to draw any conclusions, but this clearly is an area in which the Obama camp must deliver on its lofty campaign promises.

But here's the most interesting nugget I found in the press release about this study: "With two sites scoring 90, the Social Security Administration has higher scores than any private sector Web site measured by the ACSI."