* Roles and Responsibilities: This can be painstaking, but the effort will pay off when it's time to execute. The exercise may outline the need to develop new organizational structures to better support efficiency and communication within the delivery teams.

* Standards: The creation of a will allow for consistency in delivery and terminology. An added benefit can be bringing new employees on board who rapidly move up the learning curve and thereby provide immediate value.

* Policies: Having a set standard and a consistent methodology provides the platform to document and enforce policies. It's difficult to document when things are moving quickly and always changing, but taking the time to do so will provide benefits such as improved control measures. allows you to proactively identify risks and gives you the ability to mitigate them before they turn into a true problem.

2. Evaluation

It's important to know where and when to make investments to achieve the goals of the business. Unfortunately, there are always more ideas than there are resources to execute them. Therefore, organizations need to formalize a process for should be approved. The process must define the decision-making criteria that will be used during the evaluation, and also take into consideration the firm's capacity and capabilities to successfully deliver the projects.