At the same time, telecom sector regulators and the central banks are locked in debates over who should actually regulate the service. In Zambia, mobile services are regulated by the central bank but other countries want to assign the task to telecom regulators.

Pan African mobile phone service providers Zain and MTN are providing mobile phone transactions mainly in east Africa, but they are being regulated by both the regulators and the central banks. The central banks regulate the mobile transaction service while the mobile and data services are monitored by the telecom regulators.