Under the global Siemens Business Services unit, Siemens Inc. operates a call center facility in the Philippines that provides third-party help desk services. The facility currently employs some 400 agents.

In the region, Siemens also has a call center in Singapore that primarily serves internal requirements of the business. The company also operates similar centers in United States, United Kingdom, Ireland, Germany, Canada and Turkey.

Siemens is looking to expand its call center workforce in the Philippines to 2,000 people in the near-term, Vermeulen said. The company opened its outsourcing division in the Philippines last January and follows other global players like IBM that also have business process outsourcing (BPO) operations in the country.