Then one day the tech at the big company suddenly stops communicating with fish.

A month later, after fish has made several attempts to contact the big company's EDI group, he gets an e-mail message from a manager over there, telling him the project has been canceled.

"I call the purchaser and explain that his EDI group canceled the project," reports fish. "And the whole cycle starts over again.

"We've been through this cycle now four times in the past two years. I just received another e-mail canceling the project. We still aren't sending them shipping information via EDI!"

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