"I suggest to IT that they put one of the printers by the plotter," fish says. "It can be available now, and that can be its final home. I hear nothing but scornful silence. No action is taken. The printer continues to sit on a table in a hallway, completely disconnected.

"I mention this to a manager, including the fact that everything is right by the plotter and all we need is a network hub so it can be fully connected. He agrees.

"He talks to the IT tech and gets a hub, while I physically move the printer. He gives me the hub, I do all the wire rearranging and connecting, and the printer is online and good.

"The IT people apparently decide that's a good place for it, and leave it, putting it on the printer map.

"If only everything were so 'easy.'"