Just like it says

Help desk pilot fish fields a call: "Is the time and attendance system down?" Fish: Did you get a screen saying that the application was temporarily unavailable? "Yes." Fish: Then the application will be unavailable until further notice. "Oh, OK."

Maybe a hairpin

This retailer has a problem with pilfered equipment. "Almost every Monday, there's a report of a stolen laptop," sighs a pilot fish there. " 'But I locked it in my credenza' is the typical message. Obviously, the users don't know that there are just a handful of keys for typical cubicle furniture. To find one that has a treasure in it, all a thief needs is those few keys -- and persistence."

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