SF Giants CIO: Security, cost challenges in BYOD

02.07.2012

The organization is relatively small with 160 employees and an IT staff of only 11, and it is not feasible to support a bring-your-own-device (BYOD) policy with a well-defined approved list of devices and application-usage model.

"We're not an IT company, we're a baseball team ... and our front office should not have the expertise in various technologies," Schlough said.

So the organization is keeping its BYOD policies simple. Among the guidelines for smartphones or tablets brought in by employees is the need for mobile devices to be secured by a passcode. The Giants IT department must be able to perform a remote wipe of all corporate data if the device is lost or stolen. A number of remote wipe tools are available for Android and iOS devices.

Employees have to purchase their own devices they intend to use for work, though there are some exceptions. The Giants organization also does not reimburse for any associated expenses on BYOD devices, and does not provide service or support, except in a few circumstances.

Also, not all business content can be accessed via personal devices and functionality is not guaranteed or optimized for all mobile device models, Schlough said.