Rimini Street boasts 150% growth in bookings for Oracle support

03.10.2012
Third-party maintenance and support provider Rimini Street has experienced an increase in sales bookings for support related to Oracle products of 150% since Oracle OpenWorld 2011.

It has also announced at this year's OpenWorld that it will expand its services to cover Oracle Hyperion products, including Planning, Essbase, Financial Management, Financial Close Management, Strategic Finance and Management Analytics.

Rimini Street claims when companies switch their Oracle licences to its annual support, they will achieve 50% savings in annual support fees.

It also assigns a local primary support engineer to each client and offers 24/7 support coverage with a 30-minute-or-less guaranteed response time.

"More and more organisations are searching for ways to optimise their resources and limited IT budgets, and Rimini Street is pleased to meet the strong demand from Oracle and SAP licensees running Oracle Hyperion to help them maximise ROI and provide an innovative, cost-effective support programme," said Seth Ravin, CEO, Rimini Street.

"Our continued strong growth and record results are a clear indication of Rimini Street's proven support model and we look forward to helping more licensees switch from Oracle and achieve 50% savings in annual support costs and benefit from ultra-responsive support for their core ERP and Hyperion products."