We appreciate your support and understanding and thank you for your prompt attention to this matter.

PNC said customers who think they may have received fraudulent e-mails should not respond to the e-mail, but forward a copy of it to the Federal Trade Commission at uce@ftc.gov and then delete the e-mail. Customers who did respond to the fake e-mail and/or disclosed personal information should file an online complaint with the Internet Crime Complaint Center and immediately notify PNC Bank at 1-888-762-2265.