In a separate text box, the study complemented www.gov.ph for being "on par with the best in the world and could be considered a good practice." A dedicated E-services section within the portal integrates information across agencies departments and provides a single window for all government services available online.

Moreover, the study also complimented the Philippine government portal as one of few national sites that offer wireless access via Short Message Service (SMS) and Wireless Application Protocol (WAP), though which the public can submit comments on news items and policy-making processes.

Infrastructure woes

The UN report centered on three aspects: Web presence, the extent of connectivity (infrastructure), and human skills/educational level of the people (human capital).

The Web measure index assesses the Web sites of the governments to determine if they are employing e-government to the fullest. In this category, the Philippines ranked 19th among Top 25 countries. The country likewise did well in human capital index, which was based on adult literacy and enrolment in schools.