I did get an e-mail along the lines of what Hill showed me, but it says nothing about changes to the fee structure for the sale of goods and services. If you want real confirmation that the fees changed in early June, you'll have to look for on . (Of course, this is nothing compared to some of the PayPal has stirred up .)

"We didn't want to make a huge formal communication out of this pricing change, because we weren't really adding any fees, and we were hoping it would be a more useful experience for people," Hill said.

Maybe, but in any situation where you're taking more money from customers - even if it's a small amount - a formal communication is what they deserve. Otherwise, you're just being underhanded.