We understand the cost constraints you are facing in the current economic environment and we will continue to commit ourselves to making sure we deliver the information, training and other deliverables you need. We will be providing all this in a way that allows you to avoid the short-term travel expense of the traditional, in-person BrainShare conference in Salt Lake City. We will announce the specific schedule of events and any online, "on-demand" activities in January.

Thank you for your continued support and confidence.

John Dragoon

Senior Vice President and Chief Marketing Officer