An NDUS spokeswoman declined comment on the reason for Crawford's departure, except to say "that we appreciate his many contributions to the university system and wish him well."

Laura Glatt, NDUS vice chancellor for administrative affairs, acknowledged that the CIO's departure means a loss of knowledge but said that a new manager can bring in fresh ideas that can be introduced into the troubled project.

"There are trade-offs both ways," Glatt said. "We acknowledge the flip side, that new folks have new ideas and a new approach. They might be looking at things a bit differently and bring new ideas to move us ahead more quickly."