Property Advisory Group, a real estate developer and management company, manages 2500 units across 25 apartment complexes in five states.

At its 99-unit Mount Vernon apartment complex in Woonsocket, Rhode Island, security staff relied on a strategically placed analog surveillance system. Twenty-five closed-circuit TV cameras around key areas of the building fed recordings to two digital video recorders in a main office.

The problem

If a security problem occurred, retrieving a recording of an incident was laborious at best. Staff often had to call the company that installed the CCTV system to come and help locate the data, which could take several days.