"We then went to IKON and... eventually we ended up with the eCopy solution," he said. "IKON came in and installed the system and we then ran a pilot for a while. We connected our copy machine to our corporate network and now the scan process requires the individual to log in with a password to network. Then the system knows who is logged on and it puts the scanned documentation into their private directories so that they can then retrieve the documentation and go from there with what they plan to do."

As a result of the new document management system, NJ Transit expects to move approximately 24,000 paper documents a year from its interoffice mail into its electronic workflow, Price said.

NJ Transit is now looking into the system to replace other paper-based workflows, he said. "As we've started using this, we recognized there were other needs within the company and we started sharing the information with our technology user groups. We are seeing ideas pop up in different areas because it makes it simple and fast to get documents in electronic form. The [NJ Transit] Police Department has expressed some interest in using it to move paper documents that get generated at morning meetings out to officers in the field through electronic means scanning those documents and attaching them to e-mails. The key here is the speed of scan; it makes [the process] much simpler."