By updating its retail management system, Cathy Jean Shoes improved its customer service, enhanced its efficiency, and boosted employee morale by freeing its workers to go home on time at the end of the day.

--Case study submitted by Virtual Graffiti. All recommendations and opinions expressed represent the independent judgment of the authors and do not necessarily reflect those of PCWorld or its editorial staff.

Virtual Graffiti is an IT solutions provider and value-added reseller that specializes in network security for businesses, government, and education organizations. VP of Engineering Ryan Lipschitz has worked with companies of various sizes to find secure, cost-effective solutions, and he holds multiple IT certifications. You can reach Virtual Graffiti at 949-870-3500 and .

If you're an IT solutions provider serving the small to midsize business market, and you'd like to learn how you can contribute to PCWorld Tech Audit, send mail to . We're always looking for more talented pros. Tech Audit is written and produced in cooperation with IT professionals in the field.

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