Motorola's NVG510 DSL modem... not very good

14.03.2012

It came as a non-surprise to me that the product manual as submitted to the FCC by Motorola doesn't exactly describe the product as provided by AT&T! Significantly, command line support, which is detailed in the manual, is completely absent in the delivered product.

So, what of the hardware? Physically, the NVG510 has the usual irrelevant and clumsy "Jetsons" form factor that so many devices in this class have, which means it can't be stacked and can be easily toppled over by the merest tug on any cable connected to it.

Next, the user interface: Quite extraordinarily, much of the NVG510's user interface isn't, and can't be, password protected though other sections of the user interface are protected by what Motorola calls an "access code". The first thing you see when you load the root page in your browser is way more detail than you'd expect, such as the wireless SSID and the network key in plain text!

Wait! It gets better: If you go to the Device page you can see the IP addresses of all network-connected gear, while the broadband page gives you lots of detail about your WAN interface and the Home Network Page shows you everything any hacker could ever want to know about your LAN configuration.

The access code is only required to restart the device, configure the WAN, LAN, firewall, and wireless services, examine the VoIP interface details, and, for no accountable reason, to examine the device's log.