He noted that the tool could save money on software purchases and allow end users to access back-end corporate data without special training.

Microsoft said it also plans to bring out new ERP implementation and migration tools, a new configurable interface and several updated Dynamics ERP applications during the conference.

Utzschneider said Dynamics Sure Step, the set of ERP implementation and migration tools and processes, will help customers more efficiently roll out the Dynamics software.

The new role-based user interface can be tailored according to an employee's position -- such as a financial or manufacturing post -- within a company, Utzschneider said.

The biggest challenge in a customer relationship management or ERP application implementation is end-user adoption, noted Rob Bois, an analyst at Boston-based AMR Research Inc.